T&Cs

1. General

Accessing and using of website and the products and services available through Labelpanayo.com (collectively, the "Services") are subjected to the following terms and conditions ("Terms of Use"). Using of Services constitutes to your agreement to the following Terms of Service as stated herein. Styleluster reserves the right, at any time, to modify, alter or update these Terms of Use.

Access to Labelpanayo.com is permitted on a temporary basis, and we reserve the rights to withdraw or amend the Services without prior notice with no reasons given. We will not be liable for any reasons if website is unavailable at any time or for any period.

2. Intellectual Property, Software and Content

The intellectual property rights in Labelpanayo.com and the contents made available remains the property of Styleluster that are protected by copyright laws. Unless otherwise noted, all Services that are part of the Site (collectively, 'Contents') are copyrights, trademarks or other intellectual properties owned by Styleluster. The Contents can be used solely for your personal, non-commercial use only. No right, title or interest in any Content is granted or transferred to you as a result of copying. You shall not modify, translate, reverse engineer, disassemble or create replicas based on the content and Services of Labelpanayo.com. We reserve the rights to amend any errors or inaccuracies made on our website without prior notice.

3. Account Creation

Customer must provide accurate and complete information that is true, accurate, current and complete in all respects. It is your responsibility to keep your account password secure. Styleluster will not be liable for any of your losses due to unauthorized use of your account.

4. Privacy Policy

Styleluster is totally committed to protecting the privacy of our visitors and customers. We will never disclose information about our customers to third parties except where it is part of providing a service to you (e.g courier service). We will not sell any of your information to third party without any permission.

5. Terms of Sale

By placing an order, you are offering to purchase a product on and subject to the following terms and conditions ("Terms of Use"). All orders are subject to availability and confirmation of the order price.

a. Pricing Policy

All prices stated on our website are in Singapore Dollars SGD$ and conversion is made at the discretion of the payment gateway. Please note that any taxes or customs fees in regard to your purchase are to be held responsible by the customer for international customer. If there is an error to pricing, we will contact the customer and give options of reconfirming the order, or cancellation of the order. If you cancel due to our error, you will receive the full refund.

b. Payment

Orders will not be processed until payment is made via the several options available payment mode.

c. Product Information

We have made every effort to display as accurately as possible the colours, size and detailing of the products. We cannot guarantee that your monitor's display will accurately reflect the colour, or your personal perception of the dress at your own discretion. All sizes and measurements are approximate, but as accurate as possible. We will ensure details are in irder before placing products up for sale.

6. Exchanges and Refunds

a. Size exchanges

Size Exchange are available and applicable only for the same product, subject to stock availability. Exchanges must be notified of, confirmed and returned within 7 days (domestic orders) or 16 days (international orders) from order fulfilment. Please contact us at order@labelpanayo.com with your order number and product exchange information. Upon confirmation by us at panayo, please proceed to send your return in via registered postage. All postage costs incurred from size exchanges will be borne by the customer.

All returns must be securely packaged and returned in brand new, unworn and unwashed condition. Returns must be posted with registered postage to ensure delivery. Returns that are received in unsatisfactory conditions or lost in the mailing process will be denied and held responsible by the customer. We currently do not offer other types of exchanges, returns and refunds, unless in the unlikely event of an error in your order received due to our oversight. In such circumstances, all postage incurred will be borne by us. If you have received a wrong or faulty order, please contact us within 5 days from order fulfilment.

Late returns that exceed the stipulated timeframe will not be accepted. Refunds will be made directly via your original purchase transaction. We are unable to make refunds through any other methods.

b. Defective Goods

Goods are classified as faulty if they are received damaged or if there is a manufacturing fault. Please note that items that are damaged as a result of normal wear and tear are not considered to be faulty. If you would like to exchange a faulty item, please note that we can only replace it for the same product, subject to availability. Due to manufacturing processes, please note that garments may have a 0.1" - 0.9" difference in measurements from the actual stated sizing measurements provided on the website. Please note that this difference cannot be considered as a defect or fault.

7. Privacy Policy

Customer Data Collection

All information collected from customer are strictly for the use of delivering products purchased to customer.

All purchase histories are stored in customer's account for customer's easy tracking of past purchases.

Periodical Newsletter will be sent to clients via email.  This service can be opted out by unsubscribing it.

"Personal data in Singapore is protected under the Personal Data Protection Act 2012 (PDPA). - See more at: http://www.pdpc.gov.sg/personal-data-protection-act/overview#sthash.XCnBzn72.dpuf"